Received an email on 28th January from my current (or rather new) car insurance company where I purchased my policy from
They’d received confirmation of my no claims bonus from admiral car insurance but there was a discrepancy
I rang up their support line today (their emails are crap, described as OQD and MQD) which is actually an abbreviation of One Quote / Motor Quote direct
Anyway, spoke with a lady called Shontelle, my account is now updated for 3rd of each month direct debit on my monthly car insurance policy. The reason why there was a discrepancy on the account was because I gave them my previous policy number and they visibly needed to see my actual proof of no claims bonus. I had scanned these in an emailed them shortly after the first email but they never bothered notifying me it was updated.
Anyway, sorted out now.
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