Home Asterisk Server

One of the things I’ve wanted with my Home IT Setup is as much control as possible. My Internet service (and analogue telephone line) is provided by British Telecom (BT).

Not that there’s anything wrong with it, I just simply prefer to have a lot more control over the phone line when it enters my household, and coming from a technical background being able to view the statistics for the phone line and how it’s connected. Plus the call control features you get with Asterisk PBX are way more advanced.

I like being able to control my calls, and being able to record all calls and leaving voicemails whilst ignoring unknown numbers appeals to me. I’ve been familiar with Asterisk PBX now for a few years, so looking into developing a system I can use with it.

Ideally I’m going to need an Asterisk PBX Server. Should be simple enough. The technology is cheap enough to purchase. A cheap old PC should do the basic functionality.

I’ll need to integrate the phone lines. BT provide their Analogue phone lines of POTS. Which means I’ll need at least an Interface card which offers FXO functionality (may aswell get FXS card too since Fax Machines are old technology but you never know when you might need it). As I plan on integrating them with VOIP phones (I’m familiar with Avaya) I’ll need to buy a card that supports an FXO Gateway.

I’m still researching at this point. I only have one phone line entering the household (which is both my phone calls / internet)

If I’m using multiple VOIP phones (I’ll need at least two), does that mean I’ll need two FXO gateways, or can I get away with one and it’s looking after with Internal routing via my network switch?

I’ll keep posting as I go

Views – 136

Myhermes – Failing to deliver again

Yet again I’m writing another article about myhermes. I purchased an item from eBay 12th April for the upcoming bank holiday period when I was off work on holiday. 

It got to the end of the week and still no parcel delivery. I asked the eBay seller for the tracking information as I thought it was them taking their time. Sure enough it wasnt. It was myhermes

Now. Complaining about Myhermes isn’t just enough because all couriers get slow periods, but this isn’t the first time I’ve had this problem and quite frankly the way their courier handled delivery of my product annoyed me

 I was at work when the courier attempted delivery. The courier but a failed delivery note through the door. Fair enough I left them a note on the door window reporting I was at work and to leave a number to contact them

Next day. Another delivery note. No number. After the 3rd attempt the courier returns the item

So. What was the end result. After two weeks of waiting my item was returned back to the supplier and I had to get a refund

What could Myhermes have done to improve the service…

  • Handle the product better and stop taking so long to sort it. Slow gits
  • Make sure the couriers actually follow protocol and leave a number . You know it would help !
  • Offer an inpost option for failed deliveries such as Argos click and collect or inpost lockers. This is more convenient for people who aren’t at home often

This doesn’t make me feel any comfortable using Myhermes as a courier. This is now the second time I have been let down by them. 
I’ll be adding screenshots of the slips as proof that the standard procedure wasn’t followed and proof of my online tracking of the product to see just how long it took

Views – 481