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Volkswagen Steering Rack Failure

Posted by admin on May 21, 2017 in Automotive |

Unfortunately with all the im.going problems with my car I’ve now come across a major stand point.

Volkswagen Group alongside a lot of other car manufacturers have switched to what is known as an Electro Mechanical Power Steering system

Some of you may ask what this is. Basically it replaces the standard power steering design on a car where you have a fluid filled pump driven by a belt running off the alternator. Instead you get an electric motor which runs from the battery through relays and provides torque assistance to the steering system based on the speed and demand via a torque characteristic curve that’s preloaded at the factory. You also benefit from better fuel economy because there isn’t any load on the engine from the pulleys

Now. This all sounds hunky dory.  Easier power steering. Better fuel economy. What’s so bad about that?

One VERY VERY big bad. Volkswagen and I’m guessing other manufacturers decides to build the sensor into the rack itself. The sensor is prone to failure. When it fails you get a red steering light on the dash which usually means buying a new rack from VW because it can’t be serviced

Now. I’d expect a steering system to last the life span of a car personally so if I want to fix my car. I either DIY it. Or take to Volkswagen to fix.

For reference here are the prices (from VW)

  • Steering Rack  (£1032)
  • Wiring Harness (£110)
  • Labour (£108 p/hr + VAT)

The job time is around 4 hours which means if you took this to Volkswagen you’d be looking at around a £2000 repair bill.

If that wasn’t enough. The part is only given a 1/2 year warranty. How about no Volkswagen. The steering system lasts the lifespan of the car. If you are saying this part only has a 12/24 month warranty it should be classed as a serviceable component if it fails again in which case it should be repaired FOC.

I’m left with a broken car to fix myself or sell. I love the car but things like this bug me. I’m going to end up repairing myself as £2000 is way too much to spend.
I’ll be updating this post with more information as I go

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