{"id":2424,"date":"2017-05-21T21:26:31","date_gmt":"2017-05-21T21:26:31","guid":{"rendered":"http:\/\/www.andrewhope.co.uk\/Blog\/?p=2424"},"modified":"2022-05-14T19:59:46","modified_gmt":"2022-05-14T18:59:46","slug":"myhermes-failing-to-deliver-again","status":"publish","type":"post","link":"https:\/\/www.andrewhope.co.uk\/Blog\/myhermes-failing-to-deliver-again\/","title":{"rendered":"Myhermes &#8211; Failing to deliver again"},"content":{"rendered":"<p>Yet again I&#8217;m writing another article about myhermes. I purchased an item from eBay 12th April for the upcoming bank holiday period when I was off work on holiday.<\/p>\n<p>It got to the end of the week and still no parcel delivery. I asked the eBay seller for the tracking information as I thought it was them taking their time. Sure enough it wasnt. It was myhermes<\/p>\n<p>Now. Complaining about Myhermes isn&#8217;t just enough because all couriers get slow periods, but this isn&#8217;t the first time I&#8217;ve had this problem and quite frankly the way their courier handled delivery of my product annoyed me<\/p>\n<p>I was at work when the courier attempted delivery. The courier but a failed delivery note through the door. Fair enough I left them a note on the door window reporting I was at work and to leave a number to contact them<\/p>\n<p>Next day. Another delivery note. No number. After the 3rd attempt the courier returns the item<\/p>\n<p>So. What was the end result. After two weeks of waiting my item was returned back to the supplier and I had to get a refund<\/p>\n<p>What could Myhermes have done to improve the service&#8230;<\/p>\n<ul>\n<li>Handle the product better and stop taking so long to sort it. Slow gits<\/li>\n<li>Make sure the couriers actually follow protocol and leave a number . You know it would help !<\/li>\n<li>Offer an inpost option for failed deliveries such as Argos click and collect or inpost lockers. This is more convenient for people who aren&#8217;t at home often<\/li>\n<\/ul>\n<p>This doesn&#8217;t make me feel any comfortable using Myhermes as a courier. This is now the second time I have been let down by them.<br \/>\nI&#8217;ll be adding screenshots of the slips as proof that the standard procedure wasn&#8217;t followed and proof of my online tracking of the product to see just how long it took<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Yet again I&#8217;m writing another article about myhermes. I purchased an item from eBay 12th April for the upcoming bank [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","_links_to":"","_links_to_target":""},"categories":[754,18],"tags":[1585,1584,1586,247,964],"class_list":["post-2424","post","type-post","status-publish","format-standard","hentry","category-business","category-random","tag-courier-reviews","tag-good-parcel-carriers","tag-lost-parcels","tag-myhermes","tag-myhermes-reviews"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Yet again I&#039;m writing another article about myhermes. 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