Just a quick update. Stability issues with my Website should now be resolved.
My previous host I was with for 2-3 years (tech-hosts.co.uk / curohosting.com) was good. However my most recent experience I’ve had about 10 instances of non stop outages, and eventually it just got worse.
Initially it started with some file-corruption. I spotted this by chance as I was working on my Website and every page had bullet points on. Then a couple of days later, nothing worked. Reason was a failed drive, then after that it was over heating servers. Pretty much every day when the server was rebooted, I had a new problem. Getting to the point where I decided to go elsewhere, because I’m sorry to say I’m no longer receiving the service I expected.
This was a hard decision for me, because whenever I migrate Web Hosting, it’s always been a hassle for me to reupload and reconfigure files again. So I try not to migrate unless needed. I’m not going to bash them, Jamie as an owner is good. I would say personally the problems started after the merger. When it was looked after by Jamie the tech-support was always resolved and the servers were spot on. To me however, it just wasn’t worth the hassle I was getting for the money I was paying.
So – I looked for a new host. I went through a couple of hosts. Trying to find the right one.
Fasthosts.co.uk – I opted for these first, because I came across an eCommerce based Website that was hosted by them, and it was blisteringly fast (which is always good), they’re also my Domain Registrar, so it would have made it easy when it came to hosting records. However, I opted away from these after speaking to their Live Chat. I made an enquiry about hosting my Website on their shared hosting (mentioning it contained a blog/ecommerce platform). I was responded that I would need one of their dedicated packages. When I enquired about the platforms, regardless in their size, I received the same answer. OK, scratch those then (Just as a note my Blog/Magento are really low users), hence why I asked about size. The fact I was given the same response meant I just wasn’t going to waste my time
Just as a note, if you’re from reading this from Fasthosts.co.uk – if you offer platforms like WordPress/Magento as part of your “1-click apps” on all of your packages on shared hosting. Then expect people to use them. What’s the point in offering them if people have to pay for dedicated hosting? – Stupid no?
Tsohosts.co.uk – I was going to go with these. I’ve actually been with them before. The last time I was with them however, I left because they had their own custom cPanel. They’ve now replaced it with the genuine version. The reason I decided not to go with them however this time was because their site migration process is an absolute pain in the arse.
I couldn’t find any option which allowed me to update my DNS/Nameserver records. The only ones I found related to site migration host–>host and for me to update my domain records with fasthosts. Sorry I don’t want to transfer ownership of my account. Maybe I misunderstood this, but I was already frustrated enough dealing with my site outages, I just got sick of the pain when it came to dealing with migrating my Website too. I just want a simple cPanel interface where I could upload a backup and restore it, or amend my name server details. When I try to login to cPanel for these it kept trying to provision the domain. So I got irritated and said sod it. This host has good reviews however and from my previous experience with them, I would recommend them, however their introduction method needs to be as painfree as possible. For me personally it wasn’t. Most people leave their existing hosts because of price, or service.
Stablewebs.com – This is my NEW host. Came across a post on WebHostingTalk and just clicked on the signature and read the website. I spent a lot of time talking to the support (who was actually the owner) prior to purchasing it. Chris understood my needs relating to the service, and understood that after I gave him my domain name, I just needed to update my records so told me the option to use when purchasing.
I’ve now fully migrated my Website after uploading a backup, Chris restored it for me. He offered to migrate it for me, but I’m comfortable with cPanel navigation and site had downtime anyway. Took about 2 hours to get everything over again. Everything back in place with the full backup (Emails / Databases). I was expecting to have to reconfigure WordPress again, but it looks like restoring using the Backups does this for you too. I’m happy with the servers, their equipment is modern. Caters for my needs, and sites load even quicker than before. I’m unable to comment on the host since they’re new to me but long-term if it stays like this current service I’ll be happy. If my site grows to the point where I need more powerful servers, the option is there to grow as needed.